Norvus
Operations

Status

This page communicates service posture and incident workflow while external status automation is phased in.

Core services

  • Web application

    Authentication, dashboard, and workflow pages

    Operational
  • Monitor cycle

    Signal generation, risk checks, and event publication

    Operational
  • Notification pipeline

    In-app queue and delivery worker path

    Operational

Incident communication

  • Known incidents are published here first, then mirrored in support responses.
  • Critical incidents prioritize safety gates and fail-open diagnostics over silent degradation.
  • Post-incident summaries include scope, timeline, and mitigation steps.

During an incident

  • Check Risk Console and Decision Board for no-go signals before trading actions.
  • Use Support with UTC timestamps and affected symbols if behavior diverges.
  • Escalate account-access blockers as priority requests.

External status endpoint linkage is prepared for rollout in the billing/support hardening phase.