Operations
Status
This page communicates service posture and incident workflow while external status automation is phased in.
Core services
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Web application
Authentication, dashboard, and workflow pages
Operational
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Monitor cycle
Signal generation, risk checks, and event publication
Operational
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Notification pipeline
In-app queue and delivery worker path
Operational
Incident communication
- Known incidents are published here first, then mirrored in support responses.
- Critical incidents prioritize safety gates and fail-open diagnostics over silent degradation.
- Post-incident summaries include scope, timeline, and mitigation steps.
During an incident
- Check Risk Console and Decision Board for no-go signals before trading actions.
- Use Support with UTC timestamps and affected symbols if behavior diverges.
- Escalate account-access blockers as priority requests.
External status endpoint linkage is prepared for rollout in the billing/support hardening phase.